We ship throughout the U.S., Canada and Virgin Islands. UPS Ground orders are processed within 3 business days and received between 4-7 business days. Business days do not include weekends or holidays. Express shipping is available on select days. An apartment number must be included, if applicable. Tracking numbers are sent to the email address on the order, once shipped. Use tracking to keep up with your package. UPS does not always ship to PO boxes, so please use a physical address.  If an order is returned due to insufficient address, the customer is responsible for reshipment costs. Once the order is shipped, UPS is responsible for the order. Contact UPS with your tracking number for any delivery issues. 

NO REFUNDS! All "On Sale", custom and accessory items are final sale. For all other items, we accept size exchanges only. The item must be unworn and not damaged. Customer is responsible for all shipping costs to return item and to send exchange item. We must be contacted within 3 business days of receiving your order in order for an exchange to be accepted. Contact drapedoutfitters@gmail.com for return instructions. Be sure to read product details under each item to avoid returns.